Repairs Start Here

A team of Cozzia technicians are on hand to diagnose, troubleshoot, and repair your Cozzia product.

Submit Form

Complete the form below. *All fields are required.

Receive Confirmation #

Email confirmation will be sent within 24 hours.

Parts or Technician Arrives

Technician will reach out to determine next steps.

Service Request Form

Simply complete the form below to begin repair today. *All fields are required before submission.

1. Attach Receipt. Learn More.

Proof of purchase required. Click Choose File to attached jpeg or pdf of receipt copy.

2. Find Chair Serial # Here

Serial # is located on the rear of base of the backrest of the chair.

3. Examples of Description Here

A detailed description of the chair’s issue will help expedite service and repair. 
Example 1: ”My chair is making a weird noise that I’ve never heard before as the backrest is moving up and down. I tried to isolate the noise by moving only the backrest and can confirm it is only when the backrest itself is moving.”
Example 2: “I noticed the kneading function is not working, so I ran the troubleshoot diagnostic in the settings option. The chair is showing an error code 07.”
1. Attach copy of receipt *