We’ll Take Care Of It

Cozzia prides ourselves in our unmatched customer experience. We promise to provide quick and painless customer service, with knowledgeable and well-trained representatives and technicians always around to help.

When You Need Us, We’re There

Worry Free


Our representatives in Los Angeles will answer any questions you have

Experienced Service


Our technicians are well-trained and knowledgeable on Cozzia product

Replacement Parts


We will replace any broken parts after we confirm with you over the phone

In Home

Repair Service*

When needed, we’ll send technicians to your home to repair your chair

Can’t Repair It,

We’ll Replace It**

If our technicians are unable to fix your chair, we will replace it for free

Extended Coverage


Contact us to purchase an extended warranty

*Replacement Part Guarantee and In Home Service Repair is according to standard Cozzia limited liability warranty policy, terms and stipulations apply

Service In 3 Easy Steps


Give Us A Call

Representatives are available to take your call Monday through Friday, 12pm to 8pm ET / 9am to 5pm PT


Fill Out Warranty Form

Complete the warranty form that was sent to you with your chair


Mail Us The Form

Send us your filled-out warranty form and we will input your information into our system

Learn More About What Our Warranty Covers

We Are Here For You 

If you have any questions about the concierge service, we’re here to help.

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